Privacy Notice
Effective Date: November 18, 2025
Courivio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or contacting us for quotes or contractor services.
1. Information We Collect
We may collect the following personal information directly from you:
- Name
- Email address
- Phone number
- Mailing address
- Job title
- Contact preferences
We do not collect sensitive personal information such as Social Security numbers, financial account details, biometric data, or medical records.
We do not collect information automatically through tracking technologies (cookies, analytics, or Google Analytics) or geolocation.
2. How We Use Your Information
We use the information you provide to:
- Deliver and facilitate our medical courier and last-mile delivery services
- Respond to your inquiries or requests for quotes
- Request feedback to improve our services
- Identify usage trends and improve our website
- Protect our services
We do not use your information for marketing, profiling, or targeted advertising.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Business affiliates, such as contractors, when necessary to provide services
- Legal authorities if required by law
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purpose it was collected:
- Personal identifiers: 1 year
- Professional and employment information: 1 year
5. Your Privacy Rights
You have the right to:
- Access, correct, or request deletion of your personal information
- Submit privacy inquiries or requests using:
- Email: help@courivio.com
- Website contact form
We will respond to your requests in accordance with applicable U.S. privacy laws.
6. Security
We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the most recent version.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: help@courivio.com
